10daydoors.com will accept returns on all doors within a 7 day window of purchase. The door must be in new condition in original packaging and is only applicable to original purchaser. Customer is responsible for shipping charges back to 10daydoors.com and any damages on returned door. Customer will receive a refund within 5 business days of us receiving the door minus a 15% restocking fee as well as the initial shipping cost of the purchase.